Shipping policy

Domestic (Canada)
Orders ship within 1โ€“2 business days via Canada Post. Standard delivery typically arrives within 5โ€“7 business days.

International (US)
Orders ship within 1โ€“2 business days via Canada Post International. Delivery typically takes 7โ€“14 business days depending on destination. Delivery times are estimates, not guarantees.

Shipping Costs

  • Calculated at checkout based on order weight and destination
  • Actual postage fees vary by carrier and location
  • Flat-rate options offered during select promotions

Order Tracking
Every order ships with a tracking number, sent by email once your order has been processed.

Lost or Damaged Orders
If your order arrives damaged, contact us within 7 days with photos. If tracking shows delivered but you haven't received it, we'll investigate with the carrier and reship or refund at our discretion.