Shipping policy
Domestic (Canada)
Orders ship within 1โ2 business days via Canada Post. Standard delivery typically arrives within 5โ7 business days.
International (US)
Orders ship within 1โ2 business days via Canada Post International. Delivery typically takes 7โ14 business days depending on destination. Delivery times are estimates, not guarantees.
Shipping Costs
- Calculated at checkout based on order weight and destination
- Actual postage fees vary by carrier and location
- Flat-rate options offered during select promotions
Order Tracking
Every order ships with a tracking number, sent by email once your order has been processed.
Lost or Damaged Orders
If your order arrives damaged, contact us within 7 days with photos. If tracking shows delivered but you haven't received it, we'll investigate with the carrier and reship or refund at our discretion.